Returns & Exchanges
At ButterScotch, we want you to love every piece you wear, but if a fit isn't quite right, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your wardrobe is nothing short of perfect with hassle-free exchanges and full refunds.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off & Refund
Hand your package to the designated carrier; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing